The benefit of Xenioo is that you can easily create a chatbot using their visual flow builder and publish it on more than 10 channels. Now that we know why we should create a chatbot for Microsoft Teams, let’s start by creating one.Īnd for this tutorial, we are going to use Xenioo: Direct an employee to the right person inside the organization.Automate HR processes, for example when an employee requests a vacation.Automatically give answers to common questions of employees, such as when the holidays are and what the wifi password is.Here are some examples of what you could do with a Microsoft Teams chatbot: So basically you should create a chatbot for Microsoft Teams, because you are probably one of those organizations that are already using it.Īnd instead of manually replying to every message on Teams, your chatbot can automatically handle those messages and give a reply instantly. With 95 million added users in 2020, it’s even one of the fastest-growing apps of the pandemic.Īlso, around 500,000 organizations use Microsoft Teams as their default messaging platform. Microsoft Teams has 145 million daily active users. Why should you create a Microsoft Teams Chatbot? But with chatbots, you are talking to a computer that can understand what you’re saying and automatically talks back.īut what is a Microsoft Teams chatbot then?Ī Microsoft Teams chatbot is an automated conversation partner on Microsoft Teams. Usually, when you have a conversation, you are talking to another human. Connect your chatbot to Microsoft TeamsĪ chatbot is an automated conversation partner.How to Create a Microsoft Teams Chatbot.Why should you create a Microsoft Teams Chatbot?.
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